Terms of service

TERMS OF SERVICE

Last Updated: August 24, 2026

OVERVIEW

Welcome to RADHE CHEMICAL!

The terms "RADHE CHEMICAL", "we", "us" and "our" refer to RADHE CHEMICAL. We are engaged in the supply, trading and distribution of industrial chemicals, specialty chemicals, raw materials and related products.

These Terms of Service describe the terms and conditions governing your access to our website, submission of product enquiries, requests for quotations, purchase orders and business transactions with RADHE CHEMICAL.

By accessing or using our website or purchasing products from RADHE CHEMICAL, you agree to be bound by these Terms of Service and our applicable policies.

SECTION 1 - BUSINESS NATURE

RADHE CHEMICAL is engaged in the business of supplying and trading chemicals and related products for industrial, commercial and other lawful applications.

Products supplied by us may include, depending on availability:

  • Industrial Chemicals

  • Specialty Chemicals

  • Food Chemicals

  • Agriculture Chemicals

  • Cosmetic Care Chemicals

  • Home Care Chemicals

  • Solvent Chemicals

  • Water Treatment Chemicals

  • Dyeing Chemicals

  • Printing Chemicals

  • Dye Chemicals

  • Other Chemical Raw Materials

Product availability may change from time to time.

SECTION 2 - PRODUCT INFORMATION

We make reasonable efforts to ensure that product information, descriptions, specifications and other details displayed on our website or provided through quotations are accurate.

However, product specifications, appearance, packaging, colour, grade, concentration, technical characteristics and availability may vary depending on the manufacturer, batch, source or applicable requirements.

Customers are advised to review and confirm the relevant product specifications, Technical Data Sheet (TDS), Safety Data Sheet (SDS/MSDS), Certificate of Analysis (COA), grade and suitability before placing an order.

The customer is responsible for ensuring that the selected product is suitable for their intended application.

SECTION 3 - PRODUCT ENQUIRIES AND QUOTATIONS

Product information, prices and quotations provided by RADHE CHEMICAL are subject to availability and confirmation.

A quotation does not constitute a binding agreement unless accepted and confirmed by RADHE CHEMICAL.

Prices may change due to factors including:

  • Changes in raw material prices

  • Manufacturer price revisions

  • Currency fluctuations

  • Transportation costs

  • Taxes and duties

  • Market conditions

  • Product availability

Unless otherwise stated in writing, quotations are valid only for the period specified in the quotation.

SECTION 4 - ORDERS

All orders are subject to acceptance and confirmation by RADHE CHEMICAL.

RADHE CHEMICAL reserves the right to accept, reject, modify or cancel any order based on factors including product availability, payment status, applicable legal requirements or other business considerations.

Once an order has been processed or dispatched, cancellation may not be possible.

Any changes to an order must be requested as soon as possible and will be subject to our written approval.

SECTION 5 - PRICES AND PAYMENT

All prices are subject to change without prior notice unless otherwise agreed in writing.

Applicable taxes, transportation charges, packing charges, insurance, handling charges and other expenses may be charged separately unless specifically included in the quotation or invoice.

Customers agree to make payment according to the payment terms agreed upon with RADHE CHEMICAL.

RADHE CHEMICAL reserves the right to withhold product dispatch or suspend further supplies in the event of delayed or outstanding payments.

SECTION 6 - DELIVERY AND TRANSPORTATION

Delivery timelines provided by RADHE CHEMICAL are estimates and are not guaranteed unless specifically agreed in writing.

We shall not be responsible for delays caused by:

  • Transporters or carriers

  • Traffic or transportation disruptions

  • Weather conditions

  • Government restrictions

  • Strikes or labour disruptions

  • Supplier delays

  • Product shortages

  • Events beyond our reasonable control

The customer must provide the correct delivery address, contact details and unloading arrangements.

Transportation arrangements, risk, freight and delivery terms shall be as specified in the quotation, purchase order or invoice.

SECTION 7 - INSPECTION AND ACCEPTANCE OF GOODS

Customers are advised to inspect products at the time of delivery.

Any shortage, damage, leakage, incorrect product or visible issue must be reported to RADHE CHEMICAL within a reasonable period and, wherever possible, before the product is used, processed, mixed or altered.

Claims may require supporting information such as photographs, delivery documents, batch details and other relevant evidence.

Once a product has been used, processed, mixed, repacked or altered, return or replacement may not be possible except where required by applicable law or specifically agreed by RADHE CHEMICAL.

SECTION 8 - CHEMICAL HANDLING AND SAFETY

Many chemical products require proper storage, handling, transportation and use.

Customers are responsible for ensuring that chemicals purchased from RADHE CHEMICAL are:

  • Handled by suitably trained and authorised personnel

  • Stored in appropriate conditions

  • Used only for their intended and lawful applications

  • Handled in accordance with applicable laws and safety requirements

  • Managed according to relevant product safety information and documentation

Customers should review the applicable Safety Data Sheet (SDS/MSDS) and other technical information before handling or using any chemical product.

RADHE CHEMICAL shall not be responsible for improper storage, handling, use, mixing, processing or application of products after delivery, except to the extent required by applicable law.

SECTION 9 - PRODUCT SUITABILITY

Unless expressly agreed otherwise in writing, RADHE CHEMICAL does not guarantee that any product will be suitable for a customer's specific manufacturing process, formula, application or end use.

Customers are responsible for conducting their own evaluation, testing and verification before using products in commercial production or other applications.

Technical suggestions or information provided by RADHE CHEMICAL are based on information available to us and should not replace the customer's own testing and professional evaluation.

SECTION 10 - STORAGE AND SHELF LIFE

The customer is responsible for proper storage of products after delivery.

Product shelf life, stability and performance may depend on factors such as:

  • Storage temperature

  • Humidity

  • Exposure to sunlight

  • Container condition

  • Contamination

  • Improper handling

RADHE CHEMICAL shall not be responsible for deterioration, damage or loss caused by improper storage or handling after delivery.

SECTION 11 - RETURNS AND REFUNDS

Chemical products may not be eligible for return or refund once delivered, particularly where products have been opened, used, repacked, mixed, processed, stored improperly or altered.

Any request for return, replacement or refund will be reviewed based on the nature of the issue, product condition, supporting documents and applicable terms.

Products shall not be returned without prior approval from RADHE CHEMICAL.

SECTION 12 - COMPLIANCE WITH LAWS

Customers are responsible for ensuring that their purchase, possession, storage, transportation, handling, use and disposal of products comply with all applicable laws, regulations and local requirements.

The customer must not use any product for any unlawful, prohibited or unauthorised purpose.

RADHE CHEMICAL reserves the right to refuse supply where a transaction appears to violate applicable laws or regulatory requirements.

SECTION 13 - THIRD-PARTY PRODUCTS AND INFORMATION

Certain products may be manufactured by third parties or supplied through third-party manufacturers or distributors.

Product information, technical specifications and documentation may be based on information provided by the relevant manufacturer or supplier.

Where applicable, customers should refer to the latest manufacturer documentation for detailed product information.

SECTION 14 - INTELLECTUAL PROPERTY

All content available on our website, including our business name, logo, text, product information, graphics, images, website design and other materials, is owned by or used with permission by RADHE CHEMICAL.

You may not copy, reproduce, modify, distribute or commercially use our website content without prior written permission.

SECTION 15 - PROHIBITED USES

You may not use our website or services:

  • For any unlawful purpose

  • To provide false or misleading information

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To interfere with the security or operation of our website

  • To transmit malicious software or harmful code

  • To collect information from our website without authorisation

  • To use our products for unlawful or prohibited activities

RADHE CHEMICAL reserves the right to refuse service or terminate access where these Terms are violated.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, RADHE CHEMICAL shall not be liable for indirect, incidental, consequential, special or business losses arising from the use, handling, storage, processing, mixing or application of products after delivery.

The customer is responsible for verifying product suitability and following applicable safety procedures.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless RADHE CHEMICAL, its owners, employees, representatives and service providers from claims, losses, damages, liabilities and expenses arising from:

  1. Improper storage, handling or use of products;

  2. Use of products for unlawful purposes;

  3. Violation of applicable laws or regulations;

  4. Incorrect information provided by the customer; or

  5. Breach of these Terms.

SECTION 18 - FORCE MAJEURE

RADHE CHEMICAL shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control.

Such events may include natural disasters, fire, accidents, transportation disruptions, strikes, government actions, shortages, supplier failures, market disruptions or other unforeseen circumstances.

SECTION 19 - GOVERNING LAW

These Terms and any business transactions with RADHE CHEMICAL shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the principal place of business of RADHE CHEMICAL, subject to applicable law.

SECTION 20 - CHANGES TO THESE TERMS

RADHE CHEMICAL reserves the right to update or modify these Terms of Service at any time.

The latest version will be made available on our website. Continued use of our website or services after changes are published may constitute acceptance of the updated Terms, subject to applicable law.

SECTION 21 - CONTACT INFORMATION

For questions regarding these Terms of Service, product enquiries or business transactions, please contact us:

Business Name: RADHE CHEMICAL
Website: www.radhechemical.in
Email: radhechemical2008@gmail.com